Social Media Engagement in the Public Sector (Professional Development)
Instructor: Andy Huckaba
December 13, 2012
9:00am - 4:00pm
Off Campus, City of Olathe Police Department Training Room, 501 E. Highway 56, Olathe
Being a part of the social media community is becoming a necessity not an option. The public is using social media in historical numbers to connect, communicate, and learn from each other, and they expect public sector employees and officials to interact with them in the same manner. In this workshop you will learn the history, impact, and trajectory of social media as well as the practice of making it part of your strategy and operations, understanding and managing risks, working through objections and obstacles, developing sound policies, and gaining an understanding on how others are using social media to improve their service delivery. Finally we will look at social media as a system, learning how to maximize your impact and influence in this environment. (Instructor bio can be found by clicking link under Contact info below.)
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