Supervisory Leadership Training

Supervisory Leadership Training for the Public Workforce

Three-Day Supervisory Training
Generally individuals receive training when they first move into a supervisory role. But over time they identify new areas where they'd like to hone their skills as their role evolves, the workforce changes, and new research on effective management practices emerges. This course is designed to make sure participants walk away after those three days of training with enhanced skills and new strategies to manage staff effectively whether they're new to a supervisory role or have held those responsibilities for years.

This award-winning training is practical, engaging, and relevant for new supervisors and experienced leaders seeking a quick refresher. You'll attend class with other supervisors working in a variety of public service organizations so you'll benefit from the variety of perspectives in class in addition to gaining new skills and ideas from the course materials.

Class size is limited to ensure adequate discussion and individual attention.
Download an enrollment form.  

Concepts we'll explore include:
  • Coaching and Motivation
  • Customer Service in the Public Sector
  • Delegation
  • Human Resources Polices for Supervisors
  • Knowledge Management
  • Leadership Styles
  • Leading Diverse Teams
  • Managing Conflict
  • Managing Up
  • Performance Management and Evaluation
  • Transitions and Change

Upcoming Dates
The three-day Supervisory Training course will be offered:

Location:
Brown v. Board of Education National Historic Site
1515 SE Monroe
Topeka, KS 66612

Click here for directions

Location:
KU Edwards Campus (BEST Building)
12600 Quivira Road
Overland Park, KS 66213

Click here for directions

Upcoming Dates:
August 26-28, 2014 (Registration deadline: Tuesday, August 19)

Upcoming Dates:
December 2-4, 2014 (Registration deadline: Tuesday, November 18)

Times: 8:30 a.m.-4:30 p.m., each day

Cost: $375 per participant for the three-day course; $300 for KU staff.*

Contact: Cindy Dunham at c.dunham@ku.edu or 785-864-6864.

*Every year we do an internal review of our pricing and services to evaluate our overall program. This year our departmental review was supplemented by a review by KU finance. We have completed our cost analysis and have found it is necessary for us to make a rate adjustment to this course. The new pricing plan will take effect January 1, 2015, and the prices will then be $600 per participant for the three-day course (includes all materials) and $450 for KU staff. Should you have any questions regarding this price change or our services, please contact us at 785-864-6864. Thank you for understanding that this rate increase will allow us to continue to offer superior training along with competitive prices. We look forward to being of service to you and your organization in the future.


To Register
Click here to go to our enrollment form PDF.


Awards and Recognition

In 2011 custom course director Jonathan Morris worked with HR staff from the City of Olathe, KS to modify the 3-day supervisory training to include additional content specific to the City's goals for supervisors. The adapted course was then offered to the nearly 200 supervisory staff working for the City, including the City Manager. The program was recognized in January 2012 by the the Kansas City Chapter of the American Society for Training and Development with the Best Practice Award for the category of Workplace Learning and Performance (WLP) through Outcomes.

In May 2012, the Olathe SLT program was featured in an invited presentation by Jonathan Morris at the International Conference of the American Society for Training and Development (ASTD) held in Denver, Colorado.

Bright Ideas logo

In September 2012, the KU Public Management Center and City of Olathe, Kansas were honored with a 2012 Bright Ideas Award from the Harvard University Kennedy School of Government’s Ash Center for Democratic Governance and Innovation.
Click here to download the Award Press Release (PDF).
Click here to see the full list of recipients.


Supervisory Training: The Heart of True Leadership received an award in February 2007 as an Exceptional Non-Credit Program from the Association of Continuing Higher Education, Region VII.


Program Accessibility: We accommodate persons with disabilities. Please call 785-864-6864 to discuss your needs at least two weeks before the start of the program if possible.

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression and genetic information in the University’s programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Director of the Office of Institutional Opportunity and Access, IOA@ku.edu, 1246 W. Campus Road, Room 153A, Lawrence, KS 66045, 785-864-6414, 711 TTY.

Cancellation and Refund Policy: Before applying for this course, please make sure that you understand our cancellation and refund policy.


The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, retaliation, gender identity, gender expression and genetic information in the University’s programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies and is the University’s Title IX Coordinator: the Executive Director of the Office of Institutional Opportunity and Access, IOA@ku.edu, 1246 W. Campus Road, Room 153A, Lawrence, KS, 66045, (785)864-6414, 711 TTY.